As Sentius Home, we attach importance to protecting the privacy and security of your personal data. This disclosure text has been prepared within the scope of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you about the processing, storage, and protection of your personal data.
Data Controller
Your personal data may be processed by Sentius Home as the data controller within the scope of KVKK.
Processed Personal Data
Depending on the services provided, the following personal data may be processed:
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Name and surname information
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Telephone number
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E-mail address
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Message and request details submitted through contact forms
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Information shared during communication processes
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
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Responding to your requests and inquiries
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Providing information about our products and services
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Managing customer communication processes
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Improving service quality and customer satisfaction
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Fulfilling legal obligations
Transfer of Personal Data
Your personal data may be shared with authorized public institutions, legally authorized persons, and service providers when required by legal obligations or when necessary for the continuation of our services.
Your personal data is not shared with third parties for commercial purposes without your consent.
Method and Legal Basis of Data Collection
Your personal data is collected electronically through our website contact forms, communication channels, and customer interaction processes.
The processing of personal data is carried out based on the legal grounds specified under Article 5 of KVKK, including legal obligations, establishment and performance of a contract, and legitimate interests.
Storage Period of Personal Data
Your personal data is stored for the period required by legal obligations and the purposes of processing. After the expiration of these periods, your personal data is securely deleted, destroyed, or anonymized in accordance with applicable legislation.
Your Rights Under KVKK
Within the scope of Article 11 of KVKK, you have the right to:
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Learn whether your personal data is processed
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Request information about processed personal data
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Learn the purpose of processing and whether it is used appropriately
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Know the third parties to whom your personal data is transferred
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Request correction of incomplete or incorrect personal data
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Request deletion or destruction of personal data under legal conditions
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Object to results arising against you through automated processing
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Request compensation for damages arising from unlawful processing
Contact Information
For your requests regarding your personal data, you may contact Sentius Home through our official communication channels.